Six Sigma - A data based program
6 sigma quality level indicates the defect rate of 3.4 dpmo. No matter what kind business you are, six sigma management apply SQL to rate your performance.With the six sigma metrics, there is a common benchmark and one language that we can used for all process - manufacturing and/or service.Six sigma help us to quantify our customer satisfaction and make our target clear for everyone to proceed

Six Sigma - A problem solving methodology
Start from Motorola£¬Six sigma is used as ¡°Problem solving methodology¡± and is used to improve process stability and prediction.The quality tools and statistic tools is used in six sigma problem solving process. Identify the KPOVs and KPIVs and then find the way to control process variables to ensure the result that we expected. DOE, ANOVA, FMEA..are used in these stages.The DMAIC is the road path to get problem be solved. The problem is identified with step by step analysis to find out the true causes.

Six Sigma - a management system with EVA index
Targettech consolidate the Lean and Six sigma as one tool "Lean Six Sigma - A value based improvement program" to help our clients to measure their business performance with the "EVA" index to identify the opportunity in our process and raise the competition in market.

LEAN SIX SIGMA and our Culture

It's the team work to launch "LEAN SIX SIGMA" in our company. Everyone in our company has his/her role/responsibility in this program. The top management team should understand what is "Lean Six sigma" and why we need it at the Lean Six sigma beginning phase. The assigned person from top management team in our implementation team is critical to the success of Lean Six sigma program. This is a signal from top management that six sigma program is very important to company. And lean six sigma will be part of company culture.The top management, middle management and shop-floor management team has their unique role and importance.

Customer satisfaction oriented Six sigma

The SQL (Six sigma quality level) came from the comparison of following two items: 1) Customer requirements (Specification) 2) Our current performance.
In Lean Six sigma program, the only index for our success is customer. Only customer can feel is the value that we need to focus and provide. Only customer can feel ¨C Customer satisfaction can be increased and make our products/services be first selection by customer in competition market.